Privacy Policy

1. Overview

This Privacy Policy explains what personal data we collect through the Globeworks store, why we collect it, and how it is used. It applies to the store only — all payment processing is carried out by Tebex Ltd under its own privacy policy, available at checkout.tebex.io/terms.

This Policy forms part of, and should be read alongside, our Terms of Service.

2. Data We Collect

We collect only the minimum information strictly necessary to process your purchase and operate the store:

• Minecraft username
• Purchase history
• Country (for tax/VAT compliance)
• Email address (if provided during checkout)

We never store payment card details, bank information, or any other financial data. All payment information is entered directly with, and handled exclusively by, Tebex under its own privacy and security terms — we never see or receive your full card or bank details.

3. How We Use Your Data

Your data is used strictly for:

• Delivering purchased items, ranks, and subscription benefits to your account
• Resolving support requests relating to a purchase
• Preventing, investigating, and responding to fraud or chargebacks
• Maintaining accurate purchase records for accounting and tax purposes

We do not use your data for advertising, profiling, or any purpose beyond operating the store and the server.

4. Who We Share Data With

We do not sell your data. We do not share your data with advertisers or data brokers. Data is shared only with:

• Tebex Ltd — as our payment processor and Merchant of Record, Tebex necessarily receives the information required to process your order
• Our server administration team — solely to deliver purchases, provide support, and investigate fraud or rule violations

We do not transfer your data to any other third party under any circumstances, except where required by law (for example, in response to a valid legal request from a competent authority).

5. Data Retention

We retain purchase records and associated data for as long as necessary to fulfil the purposes described in this Policy, including meeting our legal and tax obligations, resolving disputes, and preventing fraud. Where data is no longer required for these purposes, we will delete or anonymise it within a reasonable time.

6. Children's Data

You must be 13 years or older to use this store, and under-18s require parental or guardian permission to purchase — see our Terms of Service for full eligibility requirements.

We do not knowingly collect personal information from children under 13. If we become aware that we have inadvertently collected such data, we will delete it without delay. Parents or guardians who believe their child has provided us with personal data without consent should contact us using the details below so we can investigate and remove it.

7. Your Rights

Depending on your country of residence, you may have rights under applicable data protection law — including, for UK and EU residents, rights under UK GDPR and the EU GDPR — to:

• Request a copy of the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your data, subject to our legal and tax retention obligations
• Object to or restrict certain processing of your data

To exercise any of these rights, contact us using the details below. UK residents also have the right to lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk if you believe your data has been mishandled.

8. Cookies & Tracking

We do not use advertising or tracking cookies on the store beyond what is strictly necessary for checkout to function, which is managed by Tebex as part of their checkout process under their own cookie policy.

9. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in how we handle data or to comply with legal requirements. The "Last Updated" date at the top of this page reflects the most recent revision. Continued use of the store after changes are posted constitutes acceptance of the updated Policy.

10. Contact

For any questions about this Privacy Policy or your personal data, contact us via our Discord or email.

For payment or billing data handled by Tebex, contact Tebex support directly: tebex.io/contact/checkout.